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CUBUS IT - WORKING GROUP OF CORPORATIONS UNDER PUBLIC LAW EGBR has floated a tender for Change to Usu Itsm System: Advice, Migration and Transition. The project location is Germany and the tender is closing on 07 Jul 2025. The tender notice number is 409233-2025, while the TOT Ref Number is 121519100. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : Germany
Summary : Change to Usu Itsm System: Advice, Migration and Transition
Deadline : 07 Jul 2025
Other Information
Notice Type : Tender
TOT Ref.No.: 121519100
Document Ref. No. : 409233-2025
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
The subject of the order is the complete transition project to implement the ITSM tool solution Usu IT Service Management (Usu GmbH) in accordance with ITILV4 with the client.
Change to Usu ITSM system: advice, migration and transition
The client, as the leading IT service provider of the Health insurance companies AOK Plus - the health insurance company for Saxony and Thuringia as well as the AOK Bayern - The health insurance fund intends to start a major strategic transition project to modernize its IT service management on January 1, 2026. With a total budget of around EUR 2.8 million the future-proof, ITIL V4-conformed on-premise solution Usu IT Service Management (Usu GmbH) is introduced, which offers approximately 1, 000 employees of the client and approximately 18, 000 powerful self-service functions, automated processes and integrated reporting. The goal is that To significantly increase efficiency and transparency of all IT service processes and create a robust basis for further digitization initiatives. The new solution should go into real operation on July 1, 2026. It is a major project with high visibility and long -term Meaning in healthcare. The future contractor takes on the central role in the conception, implementation and integration of a corporate-critical ITSM platform.
The subject of the order is the complete transition project to implement the ITSM tool solution usu IT Service...
Document Type: Contract Notice
Reference Number: O036-25-001
Contract type: services
Authority Type: Body-PL-RA
Doc Title: Change to Usu ITSM system: advice, migration and transition
Dispatch Date: 2025-06-24
Publish Date: 2025-06-25
Submission Date: 2025-07-07
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