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The AOK BAYERN - THE HEALTH INSURANCE FUND has issued a Tender notice for the procurement of a Callcenter Services for Termination Processing Outbound in the Germany. This Tender notice was published on 15 Apr 2025 and is scheduled to close on 15 May 2025, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 117694069, while the tender notice number is 243492-2025 and Registering on the platform.
Procurement Summary
Country: Germany
Summary: Callcenter Services for Termination Processing Outbound
Deadline: 15 May 2025
Posting Date: 15 Apr 2025
Other Information
Notice Type: Tender
TOT Ref.No.: 117694069
Document Ref. No.: 243492-2025
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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See description of the procurement
Callcenter services for termination processing Outbound
With over 4.6 million insured persons, AOK Bayern - the health insurance fund is the largest statutory health insurance in Bavaria and the third largest in Germany. The AOK Bayern positions itself with the valuesHealth, closeness and simplicity as well as individual added value on the market and is primarily in competition with the GKV competitors. The AOK Bayern offer their insured service and attractive products. As a competent health partner, we take care of individually and solutionsiert for your concerns. We increase the satisfaction of our insured. AOK Bayern wants to keep members to stay strong. If the AOK insured persons are intended to change, a contact with the termination that is permitted under competition law takes place. The aim of the AOK Bayern is to DurcH The advice as part of the termination processing on individual services and innovative products in the health market to avoid the change of current customers and thereby secure the insured inventory. In order to achieve a high level of exploitation of the potential, a continuing isI monitoring of the procedure in relation to customer needs and market development. The commissioned service is therefore characterized by a high degree of flexibility and transparency. On the other hand, the client attaches importance to the success -oriented orientation of the call center...
Document Type: Contract Notice
Reference Number: 25-038
Contract Type: Services
Authority Type: Body-PL-RA
DOC TITLE: Callcenter services for termination processing Outbound
Dispatch Date: 2025-04-14
Publish Date: 2025-04-15
Submission Date: 2025-05-15
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