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Call Center Services Inbound (Outsourcing of Call Tender - 143535197

The HEK-HANSEATISCHE HEALTH INSURANCE COMPANY has issued a Tender notice for the procurement of a Call Center Services Inbound (Outsourcing of Call Volume) in the Germany. This Tender notice was published on 18 Jun 2026 and is scheduled to close on 20 Jul 2026, with an estimated Tender value of EUR 1600000.00. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 143535197, while the tender notice number is 418456-2026 and Registering on the platform.

Expired Tender

Procurement Summary

Country: Germany

Summary: Call Center Services Inbound (Outsourcing of Call Volume)

Deadline: 20 Jul 2026

Posting Date: 18 Jun 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 143535197

Document Ref. No.: 418456-2026

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: EUR 1600000.00

CPV Classification

79512000 - Call centre

Purchaser's Detail

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Tender Details

Call center services inbound (outsourcing of call volume) The subject of the order is the provision of inbound call center services for qualified telephone support of insured persons, interested parties, employers, service providers and other people. Provision of call center services inbound Doc Title: Call center services inbound (outsourcing of call volume) Contract Type: services
Document Type: Contract Notice Reference Number: HEK-2026-0019 Contract Type: services Estimated Value: 1600000.00 - EUR Authority Type: body-pl-cga Doc Title: Call-Center Leistungen Inbound (Auslagerung von Callvolumen) Dispatch Date: 2026-06-17 Publish Date: 2026-06-18 Submission Date: 2026-07-20

Documents

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