Login
Register
Complete Your Profile
Change Password
Request a Password Reset
Download Documents
Download Documents
Get Help to Participate in This Tender
Change Password
For better security, update the account password.
The ENERGY AND WATER POTSDAM GMBH has issued a Tender notice for the procurement of a Ai-Supported Voice Dialogue System in the Germany. This Tender notice was published on 23 Apr 2026 and is scheduled to close on 22 May 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 140003626, while the tender notice number is 278395-2026 and Registering on the platform.
Procurement Summary
Country: Germany
Summary: Ai-Supported Voice Dialogue System
Deadline: 22 May 2026
Posting Date: 23 Apr 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 140003626
Document Ref. No.: 278395-2026
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
CPV Classification
72000000 - IT services: consulting, software development, Internet and supportPurchaser's Detail
Name: Login to see tender_details
Address: Login to see tender_details
Email: Login to see tender_details
Login to see detailsTender Details
AI-supported voice dialogue system AI-supported voice dialogue system The subject of the service is the provision, implementation and integration of a voicebot system, including the following services: - Provision of voicebot software (Cloud-based) - Connection to the existing omnichannel system novomind iAGENT (including technical interfaces) - Development, setup and training of selected use cases (e.g. concern recognition, caller authentication, answering FAQs, Processing of meter reading reports, billing changes, bank details changes, billing questions) - Providing an intuitive administration interface for maintaining, expanding and analyzing the dialogs, bot logic and voice - Ensuring the GDPR conformity and compliance with all data protection requirements - support with integration into existing system landscapes (e.g. CRM EVI, knowledge databases such as Confluence) as well as connection via REST - training of EWP employees for operation, maintenance and further development of the voicebot - support in expanding to additional communication channels (chatbot, messenger, email, etc.) Doc Title: AI-supported voice dialogue system Contract Type: services
Document Type: Contract Notice Reference Number: 260325_EWP_10_DS Contract Type: services Authority Type: pub-undert Doc Title: KI-gestütztes Sprachdialogsystem Dispatch Date: 2026-04-22 Publish Date: 2026-04-23 Submission Date: 2026-05-22
Documents
Similar Tenders
Germany
151167360
16 Nov 2026
Refer Document
Germany
151167037
23 Nov 2026
Refer Document
Germany
151167005
06 Nov 2026
Refer Document
Procurement Documents for Germany
Access a comprehensive library of standard procurement documents specific to Germany. Here, you'll find all the essential forms, guidelines, and templates required for tender applications and submissions in Germany
Want To Bid in This Tender?
Get Local Agent Support in Germany and 60 More Countries.
View Tenders By
Sign in with Google