Advice Services Tender, United Kingdom - 131681969

Procurement Summary

Country: United Kingdom

Summary: Advice Services

Deadline: 19 Jan 2026

Posting Date: 09 Dec 2025

Other Information

Notice Type: Tender

TOT Ref.No.: 131681969

Document Ref. No.:

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

Purchaser's Detail

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Tender Details

Havant Borough Council (the council), is inviting tenders from suitably qualified suppliers for the provision of open access social welfare services for people across Havant Borough (the Service). The purpose of the Service is to: - Provide free, confidential, impartial advice to people in need, over the age of 16 who live or work in Havant Borough. - Improve outcomes for individuals and help prevent future crisis, whilst helping reduce demand for health care, social care, housing, and other statutory services. - Seek to understand the underlying causes of people's problems with the aim of helping the individual better deal with the symptoms of their challengers by offering a holistic advice and support service. The Service must be available through a range of options, with and without appointment, on a walk-in basis at accessible locations in the Borough, by telephone, email or other technologies that provide confidential communication. The Service must provide advice that is accurate, up-to-date, lawful, and fit for purpose. It shall be tailored to meet the needs of the customer. Therefore the Service must provide advisors training is areas of high volume / high value demand, and who are also able to help customers find answers that fall outside of these areas. The highest areas of demand are welfare benefits, debt, housing, consumer issues and other issues including family rights, employer rights etc. In addition, the Service must provide specific debt and other advice t...

Documents

 Tender Notice