Procurement Summary
Country : Poland
Summary : Zp/Czd/031/24 Author's Supervision and Service of his Class Hospital System
Deadline : 02 Apr 2024
Other Information
Notice Type : Tender
TOT Ref.No.: 98103138
Document Ref. No. : 131441-2024
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
AUTHOR'S SUPERVISION AND SERVICE OF A HIS CLASS HOSPITAL SYSTEM within a period of 12 months.
Warranty services:
1. Teams providing services exclusively for medical systems
2. System updates to the extent necessary to repair errors
3. Updates performed on business days, during business hours 7:00-20:00
4.Modyifications of the System taking into account changing provisions of generally applicable law or orders of superior units such as the National Health Fund, the Ministry of Health, the Local Government Department of Health in the scope of System modules owned by the Ordering Party on the date of conclusion of the contract.wisowa
5. Updating the System to new versions
6. Number of people authorized to handle notifications
7. Access to the CGM CONNECT portal (including documentation, user forum, list of legal changes)
8. Participation in CGM CONNECT group meetings
9.Continuous monitoring of the System's operation
10.Sending an information bulletinCGM
11. Access to the CGM Online Reporting System
12. Possibility to participate in regular CGM training webinars
13. Possibility to report errors via the Telephone Exchange (CT)
14. Dedicated account manager available 8/5 (working days: Mon-Fri 8:00-16:00)
15. Possibilityimplementation of tele- or video service consultations
16. Support for domain competence teams
17. Access to the Customer Service Office consultant position 24/7/365
18. Dedicated telephone line for blocking errors
19. Dedicated Customer Service Office supervisor
20. Reporting the state of affairs...
Document Type: Contract Notice
Reference Number: ZP/CZD/031/24
Contract Type: services
Authority Type: body-pl
Doc Title: ZP/CZD/031/24 AUTHOR'S SUPERVISION AND SERVICE OF THE HIS CLASS HOSPITAL SYSTEM
Dispatch Date : 2024-03-01
Publish Date: 2024-03-04
Submission Date: 2024-04-02
Documents
Tender Notice