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The WEST MIDLANDS COMBINED AUTHORITY has issued a Tender notice for the procurement of a West Midlands Digital Journey Platform (Wmdjp) in the United Kingdom. This Tender notice was published on 26 Sep 2025 and is scheduled to close on 20 Oct 2025, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 127057289, while the tender notice number is and Registering on the platform.
Procurement Summary
Country: United Kingdom
Summary: West Midlands Digital Journey Platform (Wmdjp)
Deadline: 20 Oct 2025
Posting Date: 26 Sep 2025
Other Information
Notice Type: Tender
TOT Ref.No.: 127057289
Document Ref. No.:
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Login to see detailsTender Details
Transport for West Midlands (TfWM), part of the West Midlands Combined Authority (WMCA), is seeking to engage with organisations to help shape the future of digital mobility across the region. The project is a key step to support the transformation of mobility through Digital Ticketing & Journey Planning. The West Midlands Digital Journey Platform (WMDJP) aims to deliver a unified, customer-centric solution for journey planning and mobile ticketing that supports WMCA's strategic goals around public transport adoption, bus franchising, and the Local Transport Plan. TfWMs assumed current delivery method is a standalone app retailing mobile ticketing, with journey planning functionality included. The same journey planning functionality would also be available on the TfWM website and be supported by bespoke CRM and back-office functions, to enable effective management of millions of transactions per annum. TfWM's vision is to deliver a platform that: • Provides seamless mobile ticketing and journey planning across multiple transport modes. (For launch this must be ticketing across bus as a minimum) • Integrates real-time data and customer insights • Supports account-based ticketing and CRM functionality • Is scalable, secure, and interoperable with existing infrastructure • Enables future integration with WMCA's strategic CRM and payment systems Product launch is targeted for no later than May 2027. This preliminary market engagement exercise seeks to understand market interest i...
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