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The THE COUNCIL OF THE CITY OF WAKEFIELD has issued a Tender notice for the procurement of a Wakefield Council Contact Centre Telephony Solution in the United Kingdom. This Tender notice was published on 15 May 2025 and is scheduled to close on 23 May 2025, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 119143324, while the tender notice number is and Registering on the platform.
Procurement Summary
Country: United Kingdom
Summary: Wakefield Council Contact Centre Telephony Solution
Deadline: 23 May 2025
Posting Date: 15 May 2025
Other Information
Notice Type: Tender
TOT Ref.No.: 119143324
Document Ref. No.:
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
CPV Classification
32500000 - Telecommunications equipment and suppliesPurchaser's Detail
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Login to see detailsTender Details
Wakefield Council aims to enhance customer service through a new Contact Centre Solution integrated with Microsoft Teams Telephony. This will improve communication, streamline operations, and support our community's diverse needs, adapting to future growth and customer expectations.
Notice identifier : 2025/S 000-021486
CPV classifications: 32500000 - Telecommunications equipment and supplies48333000 - Contact management software package51340000 - Installation services of line telephony equipment51350000 - Installation services of line telegraphy equipment
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