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Virtual Assistant Platform Tender in Canada - 84933575

The ATB FINANCIAL has issued a Tender notice for the procurement of a Virtual Assistant Platform in the Canada. This Tender notice was published on 28 Jun 2023 and is scheduled to close on 28 Jul 2023, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 84933575, while the tender notice number is RFI 23.63 and Registering on the platform.

Procurement Summary

Country: Canada

Summary: Virtual Assistant Platform

Deadline: 28 Jul 2023

Posting Date: 28 Jun 2023

Other Information

Notice Type: Tender

TOT Ref.No.: 84933575

Document Ref. No.: RFI 23.63

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

Purchaser's Detail

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Tender Details

The intent of this RFI is for information gathering and exploration of what is in the marketplace for an external Virtual Assistant Services (“Services). ATB would like to identify what virtual assistant application options are available and that would best suit ATB-s needs as an organization and help to alleviate current pain points.While pricing is important, there are many other qualitative elements and complexities that are creating challenges for ATB-s Customer Experience Team. ATB is looking for a service provider that can meet our key business requirements for the following areas:1. External chatbot application that assists our customers with answering questions related to: - Retail Banking- Business Banking- Wealth Services- Advisory and Recommendations2. Conversational chat functionality that incorporates/embodies Natural Language Processing (NLP), machine learning modeling and recommendations. 3. Ability to house and/or access all data provided from the chatbot.4. Extensive API understanding to provide flexibility in connecting with multiple systems ranging from Google Cloud, SAP, and Genesys.
Solicitation Number : RFI 23.63

Solicitation Type : Request For Information

Closing Date : 07/28/2023 02:00:59 PM Alberta Time

Agreement Type : NWPTA/TILMA & CFTA & CETA & TCA

Commodity Codes : D301B: Data Centre Services

N7035110: INTERFACES, SPECIAL PURPOSE (FOR PROCESS CONTROL, ANALOG ETC.)

WR7025CE: DATA COMMUNICATIONS EQUIPMENT - ADAPTORS, INTERFACES, ETC.- RENT

WL7025CE: DATA COMMUNICATIONS EQUIPMENT - ADAPTORS, INTERFACES, ETC - LEASE

Category : Services
Response Submission :

[email protected]

Documents

Tender Notice

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