Vertical Storage Maintenance Support Services Tender - 140809110

Procurement Summary

Country: USA

Summary: Vertical Storage Maintenance Support Services

Deadline: 14 May 2026

Posting Date: 07 May 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 140809110

Document Ref. No.: DMD260016

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

Purchaser's Detail

Name: Login to see tender_details

Address: Login to see tender_details

Email: Login to see tender_details

Login to see details

Tender Details

OIDP utilizes two (2) vertical carousel storage system(s) to support intake, document handling, and production activities. These systems improve storage density, inventory control, and material retrieval efficiency. They were installed in 2019 and are currently operational.
To sustain these benefits and minimize downtime, USCIS requires a qualified contractor to provide ongoing maintenance and technical support, including preventative maintenance and repair services, performed by trained/certified technicians within a defined geographic radius to ensure timely response.
The purpose of the requirement is to obtain contractor support to provide maintenance and technical support services for two (2) existing vertical carousel storage systems (Kardex/Remstar RS series or equivalent) currently in operation within the OIDP, LPF. The objective is to ensure the systems remain safe, reliable, and fully operational through scheduled preventative maintenance, timely repairs, and responsive technical support.
The Government requires continued preventive and corrective maintenance support for its installed Kardex Remstar vertical storage units. Kardex Remstar, LLC is the original equipment manufacturer (OEM) and retains exclusive control of proprietary technical data, software, firmware, and diagnostic tools necessary to perform full-scope maintenance and repair services on these units.
Market research conducted by DMD, OIDP between February 2026 to March 2026 included review of OEM documentation, inquiries with potential third-party service providers, and examination of Government-wide contract vehicles.
Notice ID: dmd260016

Department/Ind. Agency: homeland security, department of

Original Set Aside: total small business set-aside (far 19.5)

Sub-tier: us citizenship and immigration services

Office: uscis contracting office(erbur)

Product Service Code: l039 - technical representative- materials handling equipment

NAICS Code: 423830 - Industrial Machinery and Equipment Merchant Wholesalers

Inactive Dates: may 29, 2026

Inactive Policy: 15 days after response date

Documents

 Tender Notice