Unified Communications And Contact Center Tender - 147125455

Procurement Summary

Country: Canada

Summary: Unified Communications And Contact Center Solutions

Deadline: 29 Sep 2026

Posting Date: 13 Aug 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 147125455

Document Ref. No.: 233018

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

CPV Classification

32413000 - Integrated network
48333000 - Contact management software package

Purchaser's Detail

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Tender Details

Sourcewell, a State of Minnesota local government unit and service cooperative, is requesting proposals for Unified Communications and Contact Center Solutions to result in a procurement solution for use by its Participating Entities. Sourcewell Participating Entities include thousands of governmental, higher education, K-12 education, nonprofit, tribal government, and other public agencies located in the United States and Canada. Sourcewell encourages the use of Small, Minority-owned, Women-s Business Enterprise, Veteran-owned Business Enterprise (S/M/WBE/VBE) suppliers both as prime and subcontractors and encourages the participation of these suppliers in the solicitation process. A full copy of the Request for Proposals can be found on the Sourcewell Procurement Portal [https://proportal.sourcewell-mn.gov]. Only proposals submitted through the Sourcewell Procurement Portal will be considered. Proposals are due no later than September 29, 2026, at 3:30 p.m. Central Time, and late proposals will not be considered. Requested Equipment, Products, or Services It is expected that proposers will offer a wide array of equipment, products, or services at lower prices and with better value than what they would ordinarily offer to a single government entity, school district, or regional cooperative. Sourcewell is seeking proposals for Unified Communications and Contact Center Solutions providing comprehensive feature and function complements, including: Unified communication s...
Request for Proposal (BPS)

Audio conferencing boards Audio video console Communication service Contact center software Digital audio workstation DAW Instant messaging platform Instant messaging software Mobile messaging platforms Mobile or messaging game platform Unified messaging platform Voice messaging portal

Documents

 Tender Notice