Understanding Workload, Workflow and Productivity Tender - 131242778

Procurement Summary

Country: United Kingdom

Summary: Understanding Workload, Workflow and Productivity for Hm Probation

Deadline: 19 Dec 2025

Posting Date: 02 Dec 2025

Other Information

Notice Type: Tender

TOT Ref.No.: 131242778

Document Ref. No.: prj_15861

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

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Tender Details

1. Purpose of the Notice This UK2 Preliminary Market Engagement (PME) Notice is issued in accordance with the Procurement Act 2023. The purpose of this notice is to inform the market of a MoJ Request for Information (RFI) and to engage with suppliers to obtain feedback and insights on the potential requirement for a workload, workflow and productivity solution. The Ministry of Justice (MoJ) is a major government department, at the heart of the justice system. The MoJ works to protect and advance the principles of justice; our vision is to deliver a world-class justice system that works for everyone in society. His Majesty's Prison and Probation Service (HMPPS) is an executive agency, sponsored by the MoJ and carries out sentences given by the courts, in custody and in the community, and rehabilitates people in its care through education and employment. High workload remains a stubborn and persistent issue within Probation. A National Audit Office report https://www.nao.org.uk/wp-content/uploads/2025/10/building-an-effective-and-resilient-probation-service.pdf reviewed the resilience of Probation Services in England and Wales earlier in 2025 and identified: - 10 of 12 regions were exceeding 100% average workload for Probation Officers; - 46 of 108 delivery units were operating in red or amber delivery status (set up to manage high workloads), and so were not delivering all mandated sentence management activities; and - There was a 3150 FTE shortfall in staff working within sen...

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