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UNIVERSITY OF GEORGIA has floated a tender for Uga Veterinary Teaching Hospital Call Center Software. The project location is USA and the tender is closing on 22 Aug 2025. The tender notice number is 51800-eRFP-000001488-2026, while the TOT Ref Number is 124127842. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country: USA
Summary: Uga Veterinary Teaching Hospital Call Center Software
Deadline: 22 Aug 2025
Other Information
Notice Type: Tender
TOT Ref.No.: 124127842
Document Ref. No.: 51800-eRFP-000001488-2026
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Login to see detailsTender Details
Purpose Of Procurement Pursuant To The State Purchasing Act (official Code Of Georgia Annotated 50-5-50 Et Seq.), This Electronic Request For Proposals (erfp) Is Being Issued To Establish A Contract With A Qualified Supplier Who Will Provide A Telephone Software System To The College Of Veternary Medicine Teaching Hospital At The University Of Georgia As Further Described In This Erfp. The Proposed System Must Support A High-volume Call Center, With Features Such As Multi-agent Handling, Customizable Phone Trees, And Advanced Call Routing To Align With Hospital Operations. This Upgrade Is Essential To Improve The Efficiency And Responsiveness Of Our Communications, Ensuring Timely Support For Approximately 12, 000 Incoming Calls Per Month From Animal Owners And Veterinary Professionals At The Local, Regional, And National Levels. The Goal Of This Solicitation Is Therefore To Procure A System That Can Be Customized And Implemented For The Uga-cvm T To Accomplish The Goals And Objectives Outlined In Our Bid Specifications Document. The University's Preferred Award Structure Is A One-year Agency Contract With Up To Four Annual Renewals Thereafter. This Will Be A Single Contract Award T ...
NIGP Discription: Communications: Networking, Linking, Etc., Mainframes And Servers
Start Date (ET) : Aug 07, 2025 @ 12:00 PM
Documents
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