Procurement Summary
Country: Qatar
Summary: Three Year Semi - Skilled Manpower Services for Customer Service Department
Deadline: 30 Apr 2026
Posting Date: 07 Apr 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 139117670
Document Ref. No.: GTC/1262/2025
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Login to see detailsTender Details
Qatar General Electricity & Water Corporation (KAHRAMAA), through its Customer Service Department (CSD), carries out critical operational activities related to customer connections, metering services, inspections, field interventions, and associated documentation and reporting, with the objective of ensuring safe, timely, and high‑quality service delivery to customers across the State of Qatar. As part of KAHRAMAA-s Smart Grid initiative and the nationwide deployment of Advanced Metering Infrastructure (AMI), the Customer Service Department is required to maintain a high level of operational readiness and responsiveness to customer‑related metering and installation demands. This Contract aims to appoint a qualified Consultant to provide semi‑skilled manpower (staff augmentation) to strengthen and support the core operational functions of the Customer Service Department primarily within the Installation Section and the Meter Section, and additionally through targeted administrative/technical support for the AMI Center and Bulk-related coordination as required. The Consultant shall provide resources to support inspection and field work associated with customer installations (electricity and water), and to support daily metering operations at customer premises, under KAHRAMAA-s supervision and in accordance with KAHRAMAA operational standards and safety requirements. The purpose of this staff augmentation is to increase operational capacity, reduce service lead times, and contribute to an improved customer experience through reliable and seamless execution of customer service operations. • Technical Clerk (Bulk) • Technical Clerk (Installations) • Inspector (Electricity) • Inspector (Water) • Electrician • Plumber - Installation • Technical Clerk (Meter & AMI) • Supervisor QA/QC (Metering) • Supervisor Electricity (Metering) • Supervisor Water (Metering) • Technician (Electro Mechanical) • Technician (Electrical) • Technicians QA/QC (Metering)
Department:Materials Type:GTC Bid Bond:600, 000.00 Fees:6000
Documents
Tender Notice