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The POWER AND WATER CORPORATION has issued a Tender notice for the procurement of a This Rft is Seeking Proponents to Conduct End-To-End System Implementation Activities for a Customer Portal Project which Falls under the Future Operating Model and the Core Capability Program. ... in the Australia. This Tender notice was published on 13 May 2026 and is scheduled to close on 11 Jun 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 141167711, while the tender notice number is RFT0655 and Registering on the platform.
Procurement Summary
Country: Australia
Summary: This Rft is Seeking Proponents to Conduct End-To-End System Implementation Activities for a Customer Portal Project which Falls under the Future Operating Model and the Core Capability Program. ...
Deadline: 11 Jun 2026
Posting Date: 13 May 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 141167711
Document Ref. No.: RFT0655
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Email: Login to see tender_detailsLogin to see details Tender Details This RFT is seeking Proponents to conduct end-to-end system implementation activities for a Customer Portal Project which falls under The Future Operating Model and The Core Capability Program. Power and Water customers have consistently indicated a need for simpler, more transparent interactions and more intuitive digital tools. Current digital channels are fragmented, inconsistent, and not fully aligned with Power and Water-s Statement of Corporate Intent (SCI) objectives to modernise services and empower customers, as well as the Customer Experience (CX) Strategy.The Customer Portal initiative will address this gap through the delivery of a of a modern self-service solution. This will enable customers to access and manage services in a more seamless and efficient way, reducing reliance on manual processes and call centre interactions. Documents
Darwin - Provision of Implementation of a Customer Portal to Support Self-Service capability in alignment with the Customer Experience Strategy for 5 Years
Category : Current
ClosingDate : 11/06/2026
Procurement Documents for Australia
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