Procurement Summary
Country: China
Summary: This project is a request for quotation procurement for the 2026 Customer Service Experience Improvement Support Project of China Mobile Communications Group Sichuan Co., Ltd. Deyang Branch. The project focuses on improving customer service for users
Deadline: 08 Jan 2026
Posting Date: 02 Jan 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 133058231
Document Ref. No.: Sichuan Mobile Procurement [2025] No. 11267
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Login to see detailsTender Details
This project is a request for quotation procurement for the 2026 Customer Service Experience Improvement Support Project of China Mobile Communications Group Sichuan Co., Ltd. Deyang Branch. The project focuses on improving customer service for users with low satisfaction scores in complaint handling, including research on complaint behavior, service quality inspection, and promoting problem-solving. Services will include telephone and door-to-door assistance for users identified with negative feedback in satisfaction surveys.
Documents
Tender Notice