Third Line it Infrastructure Support and Network Tender - 142304951

Procurement Summary

Country: United Kingdom

Summary: Third Line it Infrastructure Support and Network Operations Centre Services

Deadline: 19 Jun 2026

Posting Date: 30 May 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 142304951

Document Ref. No.:

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

CPV Classification

72000000 - IT services: consulting, software development, Internet and support

Purchaser's Detail

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Tender Details

The primary objectives of this tender are to: • Secure a reliable third line infrastructure support partner that augments our internal IT team for escalations, complex incidents and specialist advice. • Replace our existing Network Operations Centre (NOC) function for proactive monitoring, alerting and patch management of our server estate. • Establish meaningful, contractually backed response times for monitoring alerts and incident notification. • Provide our internal team with visibility into the monitoring and management tooling used to deliver the service. • Ensure consistent coverage of our current and future technology stack, including legacy and specialist tooling. • Deliver active, accountable account management with a named contact and regular service reviews. • Offer flexibility to draw on additional resource for short-term projects, migrations or advisory work. Further information available in the ITT document in In-Tend. https://in-tendhost.co.uk/cottsway/aspx/Home. Please note that all correspondence regarding this tender should be made via the correspondence section in In-Tend.
Notice identifier : 2026/S 000-050703
CPV classifications: 72000000 - IT services: consulting, software development, Internet and support

Documents

 Tender Notice