The Provision of Lone Worker Solution and Related Tender - 146961834

Procurement Summary

Country: United Kingdom

Summary: The Provision of Lone Worker Solution and Related Services

Deadline: 09 Sep 2026

Posting Date: 11 Aug 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 146961834

Document Ref. No.: 1651

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

CPV Classification

71317200 - Health and safety services
79711000 - Alarm-monitoring services
79714100 - Tracing system services

Purchaser's Detail

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Tender Details

Royal Berkshire Fire and Rescue Service (RBFRS) currently employ approximately 65 staff who regularly or occasionally work alone, and who may be at risk of physical/verbal abuse, accidents, illness or injury. Lone worker equipment is currently supplied to staff, as a means of enabling staff members to quickly raise an alarm if required. When alarms are raised, they are monitored by an alarm receiving centre (ARC) which is staffed 24/7/365. They will initiate the escalation process. It is imperative that issues are resolved within the formally agreed timescales. The need for lone worker equipment is determined by the Head of Service responsible for health and safety, via the risk assessment process. The supply of equipment is managed through the Health and Safety Team with individual team managers monitoring usage and managing the escalation contacts for their teams. The range of equipment currently in use is either a stand-alone device or a mobile phone app. The current requirement for approximately 65 users, with the flexibility to increase provision up to 85 users during the Contract Period, subject to orders being placed as and when required. RBFRS has a requirement for the provision of a third party 24/7/365 monitored lone worker solution which could be either a mobile phone application, a stand-alone device, or a combination of the two, that allow alarms to be raised either discreetly or overtly and appropriate intervention and/or escalation to be made as required, in o...

Documents

 Tender Notice