Procurement Summary
Country: Belgium
Summary: The Organization of Basic Training for the Neutral Call Takers of the Centers for Information and Communication (Cic) on Behalf of the Fps Home Affairs
Deadline: 02 Jul 2026
Posting Date: 02 Jun 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 142457438
Document Ref. No.: 375827-2026
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
CPV Classification
80500000 - Training services
Purchaser's Detail
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Login to see detailsTender Details
Organization of Dutch training courses Organization of French-language courses The call takers of the CIC (Central for Information and Communication, also known as the Emergency Centers 101) need a solid, complete and structured basic training. This basic training for CIC call takers (228 teaching hours in total) is divided into 5 courses, namely: basic principles of judicial & police organization (24 teaching hours); communication (27 hours); prevention of suicide (12 teaching hours); social and technical skills (87 teaching hours); nomenclature of the events and protocols applied (exercises) (78 teaching hours). The objectives of this training are the following: training of the new call takers recruited for the CIC; training focused on the practical aspect of call taking. The organization of the training includes: the practical organization and implementation of the lessons; the administrative follow-up of the students; the observation internships, etc. The maximum estimate of the te services provided, per lot and per year, is as follows: lot 1: 3 Dutch-language basic courses; lot 2: 2 French-language basic courses. The call takers of the CIC (Central for Information and Communication, also known as Emergency Centers 101) need solid, complete and structured basic training. This basic training for CIC call takers (228 hours in total) is divided into 5 courses, namely: gr...
Document Type: Contract Notice Reference Number: MAP2026-509-20 Contract Type: services Authority Type: cga Doc Title: The organization of basic training for the neutral call takers of the Centers for Information and Communication (CIC) on behalf of the FPS Home Affairs Dispatch Date: 2026-06-01 Publish Date: 2026-06-02 Submission Date: 2026-07-02
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