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The MINISTRY OF DIGITALIZATION STATE INFORMATION TECHNOLOGY CENTER has issued a Tender notice for the procurement of a The contract consists of assisting the Guichet service. The Helpdesk will ensure 1st level support and management troubleshooting. There are two lots: Lot 1 involves the provision of seven (7) Helpdesk agents for 1st level support, and Lot 2 involves in the Luxembourg. This Tender notice was published on 08 Jul 2026 and is scheduled to close on 21 Sep 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 144716175, while the tender notice number is 2601720 and Registering on the platform.
Procurement Summary
Country: Luxembourg
Summary: The contract consists of assisting the Guichet service. The Helpdesk will ensure 1st level support and management troubleshooting. There are two lots: Lot 1 involves the provision of seven (7) Helpdesk agents for 1st level support, and Lot 2 involves
Deadline: 21 Sep 2026
Posting Date: 08 Jul 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 144716175
Document Ref. No.: 2601720
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
CPV Classification
72253100 - Helpdesk servicesPurchaser's Detail
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Email: Login to see tender_detailsLogin to see details Tender Details The contract consists of assisting the Guichet service. The Helpdesk will ensure 1st level support and management troubleshooting. There are two lots: Lot 1 involves the provision of seven (7) Helpdesk agents for 1st level support, and Lot 2 involves the provision of one (1) team leader for the Guichet.lu Helpdesk service. Documents
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