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JOINT-STOCK COMPANY EESTI POST has floated a tender for The Call Center Solution for Eesti Post and its Subsidiaries. The project location is Estonia and the tender is closing on 22 Apr 2024. The tender notice number is 165435-2024, while the TOT Ref Number is 99038412. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : Estonia
Summary : The Call Center Solution for Eesti Post and its Subsidiaries
Deadline : 22 Apr 2024
Other Information
Notice Type : Tender
TOT Ref.No.: 99038412
Document Ref. No. : 165435-2024
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : EUR 714600.00
Purchaser's Detail
Purchaser : JOINT-STOCK COMPANY EESTI POST
Address: Pallasti tn 28
Town: Tallinn
Postal Code: 10001
Attn: MARGUS PADJUS
Phone: 372 58647545
Estonia
Email :hange@omniva.ee
URL :http://www.omniva.ee
Tender Details
The supplier wants to rent the service of a call center with a voice and chatbot solution to serve customer contacts. The solution should include the management of voice calls and chats, queue management, relevant statistics, call recording and call center software administration. Purchaser's requestib also system maintenance and support for the requested solution within the functionality described in the functional requirements.
Call center solution for Eesti Post and subsidiaries
Doc Title: Call center solution for Eesti Post and subsidiaries
Contract Type: services
Document Type: Contract Notice
Reference Number: 275850
Contract Type: services
Estimated Value: 714600.00 - EUR
Authority Type: pub-undert
Doc Title: Call center solution for Eesti Post and subsidiaries
Dispatch Date: 2024-03-18
Publish Date: 2024-03-19
Submission Date: 2024-04-22
Documents
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