Procurement Summary
Country: Norway
Summary: Tensio & Linea - Request for Information (Rfi) - Modern Customer Information Systems (Kis) and Customer 360 Platforms
Deadline: 17 Aug 2026
Posting Date: 03 Jul 2026
Other Information
Notice Type: Procurement Plan/GPN/PIN
TOT Ref.No.: 144492465
Document Ref. No.: 457929-2026
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
CPV Classification
72000000 - IT services: consulting, software development, Internet and support
48100000 - Industry specific software package
48200000 - Networking, Internet and intranet software package
48300000 - Document creation, drawing, imaging, scheduling and productivity software package
48400000 - Business transaction and personal business software package
48500000 - Communication and multimedia software package
48600000 - Database and operating software package
48700000 - Software package utilities
48800000 - Information systems and servers
48900000 - Miscellaneous software package and computer systems
Purchaser's Detail
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Tender Details
Tensio & Linea - Request for Information (RFI) - Modern Customer Information Systems (KIS) and Customer 360 platforms
Tensio and Linea are Norwegian network companies (distribution system operators DSO-er) with responsibility for the operation and maintenance of the distribution network for electricity, as well as ensuring stable and reliable electricity supply to customers. The two network companies are carrying out a Request for Information (RFI) in order to gain insight into the market ́s systems and possibilities connected to modern customer information systems (KIS) and customer 360 platforms. This RFI is part of an ongoing concept phase, where the aim is to explore future systems that can replace or supplement the current KIS platform. Tensio and Linea would like answers from both suppliers who offer complete platforms and from suppliers who provide specialised modules. Tenderers can also cooperate or establish partnerships to deliver a combined system. Replies shall be submitted through the communication tab in Mercell by 22.09.2026.
Doc Title: Tensio & Linea - Request for Information (RFI) - Modern Customer Information Systems (KIS) and Customer 360 platforms
Contract Type: services
Document Type: Prior Information Notice
Reference Number: 2026/1810
Contract Type: services
Doc Title: Tensio & Linea - Request for Information (RFI) - Modern Customer Information Systems (KIS) and Customer 360 platforms
Dispatch Date: 2026-07-01
Publish Date: 2026-07-03
Submission Date: 2026-08-17
Documents
Tender Notice