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NOVUS UKRAINE LIMITED LIABILITY COMPANY has floated a tender for Tender for the Purchase of Services under the Secret Buyer Project. The project location is Ukraine and the tender is closing on 29 Dec 2025. The tender notice number is UA-2025-12-18-1535389, while the TOT Ref Number is 132416810. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country: Ukraine
Summary: Tender for the Purchase of Services under the Secret Buyer Project
Deadline: 29 Dec 2025
Other Information
Notice Type: Tender
TOT Ref.No.: 132416810
Document Ref. No.: UA-2025-12-18-1535389
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Login to see detailsTender Details
Dear Sirs, NOVUS UKRAINE LLC invites you to take part in the tender for identifying contractors for monitoring NOVUS locations using the Mystery Shopping method for 2026. Purpose of the tender: Identifying contractors for monitoring NOVUS locations using the Mystery Shopping method for 2026 r. The contractor must provide: a platform, analytical reporting on Power BI, monthly closing of the quota for all locations for 2 checks for each, training of personnel to work with the platform, 24/7 support. Briefly about the task: General description. Uninterrupted provision research by the Mystery Shopping method. Provide a platform for work that will contain interactive reporting, train staff to work with it. Provide monthly analytical reporting on Power BI, presentation of monthly reporting to our company. Monthly closing the quota for all locations, 2 checks for each, support of validators, managers 24/7. Provide the cost and deadlines for closing the monitoring quota of NOVUS locations using the Mystery Shopping method. List of works: Evaluation of Mystery Shopping: Visit to the tt with the 1st counter (evaluation of the external and internal appearance of the TT, appearance of the staff, general situation in the TT, consultation according to the formed and unformed need + mandatory purchase, artifacts: photo of the facade, photo of the receipt, audio recording of the visit; Evaluation of Mystery Shopping: Visit to the store with 2 counters (evaluation of the external and internal appearance of the store, appearance of the staff, general situation in the store, consultation according to the formed and unformed need + mandatory purchase, service - detection of violations and implementation standards, loyalty program) with mandatory artifacts: a photo of the facade, a photo of the receipt, an audio recording of the visit; Mystery Shopping evaluation: A visit to a store with 3 counters (evaluation of the exterior and interior of the store, the appearance of the staff, the g...
Name of the material/service: Mystery Shopping evaluation: Visit to tt with 1 counter, Mystery Shopping evaluation: Visit to tt with 2 counters, Mystery Shopping evaluation: Visit to tt with 3 counters, Power BI report on monitoring results (monthly) submission of offers Lasts until: 12-19-2025, 15:46 to 12-29-2025, 21:30
Documents
Procurement Documents for Ukraine
Access a comprehensive library of standard procurement documents specific to Ukraine. Here, you'll find all the essential forms, guidelines, and templates required for tender applications and submissions in Ukraine
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