a Contract for the Operation, Support Tender in Denmark - 146459688

Procurement Summary

Country: Denmark

Summary: Tender for a Contract for the Operation, Support and Maintenance of the Veteran Assistant

Deadline: 31 Aug 2026

Posting Date: 03 Aug 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 146459688

Document Ref. No.: 534853-2026

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: DKK 25000000

CPV Classification

72000000 - IT services: consulting, software development, Internet and support
72250000 - System and support services
72261000 - Software support services
72262000 - Software development services
72263000 - Software implementation services
72267000 - Software maintenance and repair services
72317000 - Data storage services
72600000 - Computer support and consultancy services

Purchaser's Detail

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Tender Details

Tender for a contract for the operation, support and maintenance of the Veteran assistant I - Background and purpose The Ministry of Defence's Material and Procurement Agency (FMI) offers a contract regarding the procurement of operation, support and maintenance of the Veteran Assistant with associated ordering services. The veteran assistant is a digital solution that is available as both a web platform and a mobile app. The veteran assistant is used by veterans, soldiers and relatives when contacting internal and external therapists at the Armed Forces Veteran center and functions as a central administrative tool in the treatment support efforts for soldiers, veterans and their relatives after deployment. The armed forces have a need to operate the Veteran Assistant in an external operations centre. The veteran assistant includes, among other things, health data, and operations must therefore be carried out with an appropriately high level of security The veteran assistant currently has approx. 329 Users when entering into a contract. The number of Users is expected to increase during the term of the contract. II - The main services The contract includes the following main services: A) Initial Benefits (Transition In) In Transition In, the supplier must, among other things, take over the Veteran Assistant from the existing suppliers as it exists at the time of entering into the Contract (1:1), including carrying out the migration of data and documentation. In connection with this, the Supplier must establish the Veteran Assistant in a new integrated operating environment on-premise at the Supplier with a view to...
Document Type: Contract Notice Reference Number: 4038954 Contract Type: services Estimated Value: 25000000 - DKK Authority Type: cga Doc Title: Offer of contract for operation, support and maintenance of the Veteran Assistant Dispatch Date: 2026-07-31 Publish Date: 2026-08-03 Submission Date: 2026-08-31

Documents

 Tender Notice