Telephone service for pension consultation Tender - 145358052

Procurement Summary

Country: Japan

Summary: Telephone service for pension consultation at the 1st call center, 1 set

Deadline: 24 Sep 2026

Posting Date: 17 Jul 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 145358052

Document Ref. No.:

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

CPV Classification

79512000 - Call centre
79510000 - Telephone-answering services
79511000 - Telephone operator services

Purchaser's Detail

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Tender Details

Telephone service for pension consultation at the 1st call center, 1 set
Classification: 0027 Computer Services 0071 Computer & Related Services

Summay of Notice: ⑴ Official in charge of disbursement of procuring entity : Akira Naitou, Director of Procurement Management Department, Japan Pension Service

⑵ Classification of the services to be procured : 71, 27

⑶ Nature and quantity of the services to be required : Telephone service for pension consultation at the 1st call center, 1 set

⑷ Performance period : 10 May, 2030

⑸ Performance place : To be designated by Japan Pension Service

⑹ Qualification for participating in the tendering procedures : Suppliers eligible for participating in the proposed tender are those who :

① shall have legal capacity to conclude contracts, and are not being bankrupt. This includes minors or those who are subject to guardianship, if their guardian grants them permission to do so.

② shall not be suspended/debarred by Japan Pension Service, from participating in tenders. This includes suppliers who employ such persons as their agents or representatives.

③ shall have Grade A on "Offer of services" in the Kanto-Koshinetsu Area in terms of qualification for participating in tenders by Ministry of Health, Labour and Welfare (Government-wide qualification) in the fiscal years 2025, 2026 and 2027.

④ shall meet qualification as indicated in the tendering instructions.

⑺ Time-limit for tender : 18 : 00, 24 September, 2026

⑻ Contact point for the notice : Yuuto Ichikawa, Contracting Group, Procurement Management Department, Japan Pension Service, 3-5-24, Takaido-nishi, Suginami-ku, Tokyo 168-8505 Japan TEL : 03-5344-1100

Documents

 Tender Notice