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The SAUDI ELECTRONIC UNIVERSITY has issued a Tender notice for the procurement of a Technical Support for Tawkaid System in the Saudi Arabia. This Tender notice was published on 04 Dec 2025 and is scheduled to close on 23 Dec 2025, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 131436704, while the tender notice number is 30/2025 and Registering on the platform.
Procurement Summary
Country: Saudi Arabia
Summary: Technical Support for Tawkaid System
Deadline: 23 Dec 2025
Posting Date: 04 Dec 2025
Other Information
Notice Type: Tender
TOT Ref.No.: 131436704
Document Ref. No.: 30/2025
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Login to see detailsTender Details
Technical support for Tawkaid system
ID: 1028311
Purpose of the competition: The Saudi Electro University seeks to contract with a specialized entity to provide technical support services for the “Tawkeed” system, with the aim of ensuring the continuity of the system’s operation with high efficiency and improving the quality of performance and services provided to users. The competition includes providing technical support services, corrective and preventive maintenance, managing faults and changes, and submitting technical performance reports in accordance with the best international practices in service management (ITIL), in a way that achieves system stability and continuity and raises the level of beneficiary satisfaction. Services are implemented at the university's headquarters in Riyadh, with the possibility of providing support remotely as needed.
Competition type: General competition
Place of implementation: Inside the Kingdom, Riyadh region
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