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Teams Phone System with Kcc and Omnichannel Tender - 143307981

The SOLID has issued a Tender notice for the procurement of a Teams Phone System with Kcc and Omnichannel Solution in the Netherlands. This Tender notice was published on 15 Jun 2026 and is scheduled to close on 04 Sep 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 143307981, while the tender notice number is PITCT-1479 and Registering on the platform.

Expired Tender

Procurement Summary

Country: Netherlands

Summary: Teams Phone System with Kcc and Omnichannel Solution

Deadline: 04 Sep 2026

Posting Date: 15 Jun 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 143307981

Document Ref. No.: PITCT-1479

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

CPV Classification

64214200 - Telephone switchboard services

Purchaser's Detail

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Tender Details

Teams Phone System with Kcc and Omnichannel solution Description:The objective is to contract one Contractor for the purchase of a new future-proof Microsoft Teams solution with Contact Center (KCC) / Omnichannel solution for both Solido as well as various other organizations. Main mission (CPV code):64214200-1 Telephone exchange services
Legal Framework: Procurement Act 2012 Command Type: Services Procedure: Non-public Main mission (CPV code): 64214200-1 Telephone exchange services Place of Performance NUTS code: South Limburg (NL423) Tendered Reference Number: 595276

Documents

 Tender Notice

TN595276--EF16-Aankondiging-van-een-opdracht--algemene-richtlijn-standaardregeling-20260612172105.pdf

Selectieleidraad.pdf

Bijlage-10--Reflectieformulier.pdf

Bijlage-9--Beheer.pdf

Bijlage-8--Persona-omschrijving.pdf

Bijlage-7--Programma-van-Eisen.xlsx

Bijlage-6--gibit-2025-artikelen.pdf

Bijlage-5--Selectiecriteria.docx

Bijlage-4--Referentie-kerncompetenties.docx

Bijlage-3--Verklaring-Russische-banden.pdf

Bijlage-2--Klachtenregeling.pdf

Bijlage-1--Bestektekst-Social-Return.pdf

uea_595276_20260610144918.pdf


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