Home » Tenders » Americas » USA » Ta Waters Lifetime Support Plans Tender, USA - 100371643

Ta Waters Lifetime Support Plans Tender, USA - 100371643

JUSTICE, DEPARTMENT OF has floated a tender for Ta Waters Lifetime Support Plans. The project location is USA and the tender is closing on 02 May 2024. The tender notice number is 15F06724F000106, while the TOT Ref Number is 100371643. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Procurement Summary

Country : USA

Summary : Ta Waters Lifetime Support Plans

Deadline : 02 May 2024

Other Information

Notice Type : Tender

TOT Ref.No.: 100371643

Document Ref. No. : 15F06724F000106

Competition : ICB

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : Refer Document

Purchaser's Detail

Purchaser : JUSTICE, DEPARTMENT OF
Contracting Office Address : QUANTICO, VA 22135
Primary Point of Contact : Travis Haefler
thaefler@fbi.gov

USA
Email :thaefler@fbi.gov

Tender Details

Description

Lifetime Support Plans

REQ- 15F06724F000106

PLEASE READ THIS NOTICE CAREFULLY AS IT CONSTITUTES THE ONLY NOTICE THAT WILL BE PUBLISHED. The Federal Bureau of Investigation (FBI) intends to negotiate a sole source, firm-fixed-price service contract with TA Instruments-Waters, LLC for Lifetime Support Plans to cover equipment already purchased.

The FBI Laboratory Division has a requirement to solicit vendors who could provide a certified TA Instruments-Waters LLC technician/engineer to travel to Redstone Huntsville, AL to conduct diagnostic check, calibration, troubleshooting and familiarization of equipment to personnel in order to continue the original warranty on all TA Instruments-Waters LLC instruments and accessories purchased and located in TEDAC TIEDS unit. This will be a firm fixed price contract with a base plus 4 option years to ensure This comprehensive support plan is available only for new instruments at the time of purchase, or prior to the end of the warranty period. LSP coverage is initiated at the end of the warranty period, and with annual renewal of the subscription, continues for the life of the instrument. Note: When sold to TA Instruments- distributors, this Support Plan covers parts and shipment only.

Each of the following Lifetime Support Plan will consist of the following:

Line item 0001 will cover the following: Loyalty Support Plan (LSP) for DSC2500 or DSC-X3: This plan will include a comprehensive support plan, designed to provide improved instrument performance, increased uptime, and reduced cost of ownership. For the modest annual subscription fee, LSP subscribers receive an annual Performance Maintenance Visit (PMV), priority phone & email support, complete repair coverage (including service parts, labor, & travel), accessory coverage, a 10% discount on consumable purchases, and exclusive access to TA Instruments virtual Theory and Applications courses.

Line item 0002 Line item 0001 will cov...
Active Contract Opportunity Notice ID 15F06724F000106 Related Notice Department/Ind. Agency JUSTICE, DEPARTMENT OF Sub-tier FEDERAL BUREAU OF INVESTIGATION Office DIVISION 0700
General Information
Contract Opportunity Type: Special Notice (Original)
All Dates/Times are: (UTC-04:00) EASTERN STANDARD TIME, NEW YORK, USA
Original Published Date: Apr 22, 2024 12:36 pm EDT
Original Response Date: May 02, 2024 05:00 pm EDT
Inactive Policy: 15 days after response date
Original Inactive Date: May 17, 2024
Initiative: None

Classification
Original Set Aside:
Product Service Code:
NAICS Code: 334516 - Analytical Laboratory Instrument Manufacturing

Place of Performance: Redstone Arsenal, AL 35898 USA