Support to Deliver a Focused, Operational Tender - 139263137

Procurement Summary

Country: United Kingdom

Summary: Support to Deliver a Focused, Operational Review-Long-Term Care & Support Service in Medway Council

Deadline: 29 Apr 2026

Posting Date: 09 Apr 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 139263137

Document Ref. No.: LG-04885

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

CPV Classification

85300000 - Social work and related services

Purchaser's Detail

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Tender Details

PCH wish to procure an operational review of the Long-term care and Support Service on behalf of Medway council to enable • A clear understanding of why the large backlog of reviews persists (further described below) • Evidence-based options to restore compliance and performance and variability of experience • A realistic plan to reduce the backlog at pace • Improved workforce deployment and operational grip • Reduced statutory and regulatory risk This work aims to provide an understanding of the issues causing the backlog, a number of options for improving the situation and reduce the risk of Statutory non-compliance and poor experiences of residents of Medway. We require an experienced contractor that can work alongside Medway-s Leadership and PCH to develop and deliver a focused, time-limited operational review of the Long-Term Care & Support Service Outputs. There will be a mid-point report, which will alert Medway to any early findings. In addition, there will be a final report (in a format to be agreed with Medway and PCH) that will cover: • An evidence based and detailed assessment of the root causes of backlogs • An assessment of workforce deployment and whether it could be improved • An assessment of whether management oversight is sufficient and how it can be improved • A rigorous testing of current plans to address the backlogs and their likelihood to succeed (including the impact and risk of transferring staff to the Targeted Review Team) • An assessment of statut...

Documents

 Tender Notice