Procurement Summary
Country: Georgia
Summary: State Purchase of Rs Chat License for 1 (One) Year, with Accompanying Technical Support Services, which Includes Web-Chat, Integration with Social Networks, Cloud Solution, Integration with Mail, Chatbo...
Deadline: 23 Dec 2025
Other Information
Notice Type: Tender
TOT Ref.No.: 131981797
Document Ref. No.: NAT250023318
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: GEL 116000.00
Purchaser's Detail
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Login to see detailsTender Details
State purchase of RS chat license for 1 (one) year, with accompanying technical support services, which includes web chat, integration with social networks, cloud solution, integration with mail, chatbot - with 1 year support (user operators quantity - 30) as well as additional technical requirements of the chat functionality (improving the history of reports, displaying the information summarized in the report of agents, improving the download of sessions, improving department redirection, chatbot statistics improvement) and implementation of operator/agent side text corrector (typo detector) functionality. Tender invited: State procurement of RS chat license for 1 (one) year with accompanying technical support services, which includes web-chat, Integration with social networks, cloud solution, integration with mail, chatbot - with 1 year support (number of user operators - 30) as well as additional technical requirements of the chat functionality (improvement of the history of reports, in the report of agents summary information display, session download improvement, department redirection improvement, chatbot statistics improvement) and implementation of operator/agent side text corrector (typo detection) function.
Procuring Category : 48500000-Communication and multimedia software package CPV Code: 48510000 Estimated value of procurement: 116, 000.00 GEL Submission deadline: 23.12.2025
Documents
Tender Notice
Document_188.pdf
Document_189.xlsx
Document_190.pdf
Document_191.pdf