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The DEPT OF DEFENSE has issued a Tender notice for the procurement of a St. Louis District Technical Support & Software Maintenance in the USA. This Tender notice was published on 27 Aug 2022 and is scheduled to close on 01 Sep 2022, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 70891932, while the tender notice number is W912P922Q0019 and Registering on the platform.
Procurement Summary
Country: USA
Summary: St. Louis District Technical Support & Software Maintenance
Deadline: 01 Sep 2022
Posting Date: 27 Aug 2022
Other Information
Notice Type: Tender
TOT Ref.No.: 70891932
Document Ref. No.: W912P922Q0019
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Login to see detailsTender Details
Description
Provider shall include technical support and software maintenance for Allen-Bradley and Rockwell Automation products used in the US Army Corps of Engineers, St. Louis District. Technical support shall be available 24/7 online and by telephone from 8-5 Monday-Friday. The technical support website shall provide a knowledge base, access to live chat support, and online case management. The latest software revisions shall be available for the products identified in this scope of work. The software updates shall be available online or on media by request. Support shall be available to any employee of the St. Louis District seeking assistance for any of the physical locations identified in the attaches Scope of Work
Documents
A02-Scope-of-Work-Rockwell-Support-2022.pdf
A21.-Combined-Synopsis-Solicitation-Rivers-Project-Office-Rockwell-AutomationAB-Tech-Support.pdf
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