Sources Sought - AVIATCARE Hardware Maintenance and Software Tender, USA - 123800002

Procurement Summary

Country: USA

Summary: Sources Sought - AVIATCARE Hardware Maintenance and Software

Deadline: 08 Aug 2025

Other Information

Notice Type: Tender

TOT Ref.No.: 123800002

Document Ref. No.: RFIFY2512642

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

Purchaser's Detail

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Tender Details

Description

Request for Information (RFI) / Sources Sought

RFI # RFIFY2512642

Contracting Office: USCG, CG-C5I-C22, Kearneysville, WV



Responses Due: On or before, Friday, 8 Aug 2025 at 1:00PM (Noon) EDT



This Request for Information / Source Sought is for commercial hardware maintenance and software. This announcement is for Market Research purposes only. This notice of intent is NOT a Request for Quotation (RFQ) for competitive quotes. Oral communications are not acceptable in response to this notice.



The United States Coast Guard (USCG) is currently utilizing AviatCare Warranty Plus support to provide subject matter experts on the Fujitsu Flashwave 4100 SONET Multiplexors and Provision network management software. The contractor currently provides the expertise on a 24/7 basis via telephone and web from a manned technical support center. The contractor also provides component repair and advanced replacement for (19) Fujitsu Flashwave 4100 SONET Multiplexors.



This Sources Sought is to engage with industry for either resellers of the current requirement or a suitable replacement for the Hardware Maintenance of the 19 Fujitsu Flashwave 4100 SONET Multiplexors and Provision network management software.

Current Requirement Line Item 1 for reference:

Part SWW-OMEW000012FJ

AVIATCARE Services OEM Extended Warranty (19) Fujitsu Flashwave 4100 SONET Mux, Repair Services, Remote Technical Support 24x7



Current Requirement Line Item 2 for reference:

Part SWW- PV24G3x1299

AVIATCARE Services ProVision Software Support Provision: 101-500 Node License



SCOPE OF WORK:



1.1 REMOTE TECHINCAL SUPPORT



1.1.1 ONLINE TECHNICAL SUPPORT

The contractor must provide an online technical support web portal that provides self-serve online access to support services for Return Material Authorization requests and technical support. The online support must provide Return Material Authorization ...
Active Contract Opportunity
Notice ID : RFIFY2512642
Related Notice
Department/Ind. Agency : HOMELAND SECURITY, DEPARTMENT OF
Sub-tier : US COAST GUARD
Office: C5I DIVISION 2 KEARNEYSVILLE
General Information
Contract Opportunity Type: Sources Sought (Original)
Original Published Date: Aug 01, 2025 01:27 pm EDT
Original Response Date: Aug 08, 2025 01:00 pm EDT
Inactive Policy: Manual
Original Inactive Date: Aug 09, 2025
Initiative: None

Classification
Original Set Aside: No Set aside used
Product Service Code: 7G22 - IT AND TELECOM - NETWORK: SATELLITE AND RF COMMUNICATIONS PRODUCTS (HW, PERPETUAL LICENSE SOFTWARE)
NAICS Code: 33422 - Radio and Television Broadcasting and Wireless Communications Equipment Manufacturing

Place of Performance: Kearneysville, WV USA

Documents

 Tender Notice