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VETERANS AFFAIRS, DEPARTMENT OF has floated a tender for Solicitation - Patient and Employee Satisfaction Survey Services. The project location is USA and the tender is closing on 13 Jan 2025. The tender notice number is 36C26325Q0283, while the TOT Ref Number is 112840027. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : USA
Summary : Solicitation - Patient and Employee Satisfaction Survey Services
Deadline : 13 Jan 2025
Other Information
Notice Type : Tender
TOT Ref.No.: 112840027
Document Ref. No. : 36C26325Q0283
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
Description
***NOTE TO VENDORS: All responses to vendor questions are noted in RED.***B.3.1: Several of the clinical areas mentioned in Section B.4.1 appear to be included in the VISN 23 patient experience contract with Press Ganey. Will the government manage any potential survey duplication issues?There is minimal concern regarding duplication issues; however, the Minneapolis VA Health Care System (MVAHCS) staff will manage any potential survey duplication issues in the event of such.B.4.1.1: What is the estimated number of annual completed surveys (patient and employee) across all clinical areas mentioned in this section? Will each clinical area listed initiate a rounding effort within two weeks of contract award or will there be a staged approach to implementation? Does the government have existing rounding content it will use in each clinical area?The estimated number of surveys completed annually is 1, 700 across all clinical areas mentioned in this section. Yes, each clinical area listed must have surveys available for use within two weeks of contract award. There will not be a staged approach to implementation. Yes, the MVAHCS staff have existing survey content pre-established for each clinical area mentioned in this section.B.4.1.2: How much historical data (number of years and data volume) will be sent to the successful vendor? Since historical data is anticipated, is this a new or recompete solicitation (we could find no public mention of a previous award)? If a recompete, who is the incumbent vendor and what is their current annual and total contract value?Up to one year of historical data will be sent to the awardee and is expected to be incorporated into the Software-as-a-Solution Service utilized by the awardee, regardless of whether the awardee uses the Brand Name or an equal service solution. This is a new solicitation for a new Brand Name or Equal procurement for the MVAHCS. Information on existing contracts is available through the Federal Pr...
Active Contract Opportunity
Notice ID : 36C26325Q0283
Related Notice
Department/Ind. Agency : VETERANS AFFAIRS, DEPARTMENT OF
Sub-tier : VETERANS AFFAIRS, DEPARTMENT OF
Office: NETWORK CONTRACT OFFICE 23 (36C263)
General Information
Contract Opportunity Type: Solicitation (Updated)
Updated Published Date: Jan 07, 2025 11:51 am CST
Original Published Date: Dec 30, 2024 01:30 pm CST
Updated Date Offers Due: Jan 13, 2025 12:00 pm CST
Original Date Offers Due: Jan 10, 2025 12:00 pm CST
Inactive Policy: Manual
Updated Inactive Date: Feb 12, 2025
Original Inactive Date: Jan 10, 2025
Initiative: None
Classification
Original Set Aside:
Product Service Code: R422 - SUPPORT- PROFESSIONAL: MARKET RESEARCH/PUBLIC OPINION
NAICS Code: 541910 - Marketing Research and Public Opinion Polling
Place of Performance:
Documents
S02-36C26325Q0283-Solicitation-Amended.docx
Business-Associate-Profile-Application.pdf
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