Software Renewal: Freezerworks Customer Care Tender - 125884100

Procurement Summary

Country: USA

Summary: Software Renewal: Freezerworks Customer Care Program - Summit Server and Account Success Package

Deadline: 11 Sep 2025

Posting Date: 08 Sep 2025

Other Information

Notice Type: Tender

TOT Ref.No.: 125884100

Document Ref. No.: NOI-NIAID-25-2266761a

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

Purchaser's Detail

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Tender Details

Description
This is a Notice of Intent (NOI), not a request for proposal. The National Institute of Allergy and Infectious Diseases (NIAID) intends to negotiate on an other than full and open competition basis with Dataworks Development, Inc., 6608 216th Street, SW, Suite 100, Mountlake Terrace, WA 98043-2084, United States, to procure a Summit Server - Customer Care Program and Account Success Package software renewal.
The National Institute of Allergy and Infectious Diseases' (NIAID), Vaccine Research Center (VRC), was established to facilitate research in vaccine development. The VRC is dedicated to improving global human health through the rigorous pursuit of effective vaccines for human diseases. Within the VRC, the goal of the Vaccine Immunology Program (VIP) is to facilitate the coordinated development and deployment of state-of-the-art technologies and analyses, which can be utilized effectively for vaccine discovery, early development and testing of clinical products.
Project Description:
The Freezerworks Summit Edition Software and related Freezerworks software (collectively “Freezerworks”) created by Dataworks Development Inc. (Dataworks) is currently used in support of ongoing research and testing at the VIP. The VIP provides services to the VRC by supporting the development of monoclonal antibodies and vaccines for infectious diseases such as HIV, Influenza, Ebola and SARS-CoV-2 Coronavirus. Services such as Freezerworks customer care program is needed to maintain access to customer support and access to upgrades for our existing Freezerworks Client Server as additional uses and needs are realized. Dataworks Development is the both the manufacturer and sole distributor of the software. The Freezerworks Summit Edition Client Server Upgrade has been designed for sample management concerning clinical trials specifically and understands the need for quality measurements within the system, is a validated software and will ensure continuous su...
Active Contract Opportunity

Notice ID : NOI-NIAID-25-2266761a

Related Notice : NOI-NIAID-25-2266761

Department/Ind. Agency : HEALTH AND HUMAN SERVICES, DEPARTMENT OF

Sub-tier : NATIONAL INSTITUTES OF HEALTH

Office: NATIONAL INSTITUTES OF HEALTH NIAID

General Information

Contract Opportunity Type: Presolicitation (Original)

Original Published Date: Sep 06, 2025 05:20 pm EDT

Original Response Date: Sep 11, 2025 03:00 pm EDT

Inactive Policy: 15 days after response date

Original Inactive Date: Sep 26, 2025

Initiative: None
Classification

Original Set Aside:

Product Service Code: 7A21 - IT AND TELECOM - BUSINESS APPLICATION SOFTWARE (PERPETUAL LICENSE SOFTWARE)

NAICS Code: 513210 - Software Publishers
Place of Performance: Gaithersburg, MD 20878 USA

Documents

 Tender Notice