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The FIMLAB LABORATORIES OY has issued a Tender notice for the procurement of a Software Enabling Customer Feedback Processing and Customer Satisfaction Measurement in the Finland. This Tender notice was published on 09 Apr 2026 and is scheduled to close on 28 Apr 2026, with an estimated Tender value of EUR 250000. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 139246323, while the tender notice number is 240934-2026 and Registering on the platform.
Procurement Summary
Country: Finland
Summary: Software Enabling Customer Feedback Processing and Customer Satisfaction Measurement
Deadline: 28 Apr 2026
Posting Date: 09 Apr 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 139246323
Document Ref. No.: 240934-2026
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: EUR 250000
CPV Classification
72000000 - IT services: consulting, software development, Internet and supportPurchaser's Detail
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Login to see detailsTender Details
Fimlab Laboratoriot Oy tenders as a software service (SaaS, Software as a Service) software that enables the processing of customer feedback and the measurement and reporting of customer experience, including delivery, installation, support and maintenance services and other related services. This is an agreement between Fimlab Laboratoriot Oy and one Service Provider. The contract period is limited and valid for 36 months. After the fixed-term contract period, the contract continues indefinitely. More specifically the object of the procurement is described in the attachments of the request for tender. Software enabling customer feedback processing and customer satisfaction measurement Fimlab Laboratoriot Oy tenders the processing of customer feedback as a software service (SaaS, Software as a Service). and software enabling measurement and reporting of customer experience, including delivery, installation, support and maintenance services and other related services. This is an agreement between Fimlab Laboratoriot Oy and one Service Provider. The contract period is limited and valid for 36 months. After the fixed-term contract period, the contract continues indefinitely. The object of the procurement is described in more detail in the attachments of the request for tender. Doc Title: Customer feedback processing and software enabling customer satisfaction measurement Contract Type: services
Document Type: Contract Notice Reference Number: 580257 Contract Type: services Estimated Value: 250000 - EUR Authority Type: pub-undert Doc Title: Software enabling customer feedback processing and customer satisfaction measurement Dispatch Date: 2026-04-08 Publish Date: 2026-04-09 Submission Date: 2026-04-28
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