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The MUNICIPALITY OF AMERSFOORT has issued a Tender notice for the procurement of a Software Customer Contact in the Netherlands. This Tender notice was published on 20 Apr 2026 and is scheduled to close on 22 May 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 139814339, while the tender notice number is and Registering on the platform.
Procurement Summary
Country: Netherlands
Summary: Software Customer Contact
Deadline: 22 May 2026
Posting Date: 20 Apr 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 139814339
Document Ref. No.:
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
CPV Classification
72200000 - Software programming and consultancy servicesPurchaser's Detail
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Login to see detailsTender Details
The municipality of Amersfoort is considering purchasing new customer contact software to support the customer contact center (KCC). The municipality wants to gain insight into the available solutions and technological solutions through this market consultation possibilities
Type Command: ServicesKeywordskcc, customer contact software, customer contact centerMain assignment (CPV code)722000007 Software programming and advicePlace of execution (NUTS code)Utrecht (NL35)TenderNed characteristic582509Reference numberPB/S numberEuropean or nationalNationalPlanningClosing date of market consultation22 May. 2026Related publicationsNone Keywords: kcc, customer contact software, customer contact centerMain assignment (CPVcode)722000007 Software programming and advicePlace of execution (NUTScode)Utrecht (NL35)TenderNedreference number582509Reference numberPB/S numberEuropean or nationalNationalPlanningClosing date of market consultation22 May. 2026Related publicationsNone Tenderned Reference Number: 582509Reference numberPB/S numberEuropean or nationalNationalPlanningClosing date of market consultation22 May. 2026Related publicationsNone PB/S Number: European or nationalNationalPlanningClosing date of market consultation22 May. 2026Related publicationsNone
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