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BOURNEMOUTH UNIVERSITY has floated a tender for Sms Service. The project location is United Kingdom and the tender is closing on 25 Sep 2025. The tender notice number is IT/OS/461, while the TOT Ref Number is 126127203. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country: United Kingdom
Summary: Sms Service
Deadline: 25 Sep 2025
Other Information
Notice Type: Tender
TOT Ref.No.: 126127203
Document Ref. No.: IT/OS/461
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Login to see detailsTender Details
Bournemouth University ("BU" or the "University") has a requirement to replace its existing SMS solution which has reached end of life. SMS messages are used as part of a multi-channel communication approach to engage with students. Approximately 35, 000 messages are sent each year. Scenarios where SMS communication is used include the following: • Automated messages to notify of timetable changes and cancellations • Applicant interview details • Appointment notifications and reminders • Wellbeing and engagement contact • Sports centre information and promotions • Urgent alerts to university first-aiders The replacement SMS service may include, but is not limited to, the features listed below: Core Functionality • Ability to convert email into SMS messages. • Extract subject/body and trim to SMS character limits. • Deliver to UK and international mobile phone numbers. • Ability to create custom message templates. • Replies matched to the originating outbound message and delivered to sender. • Ability to prioritise messages and specifically send high-priority alerts. Message Routing and Delivery • Retry failed messages and report failures. • Ability to schedule or delay delivery based on recipient time zone. • Ability to schedule messages on an ad-hoc or recurring basis. Logging and Reporting • Maintain logs of all messages sent and received. • Ability to view message stats, delivery success rates and errors. Compliance and Security • Potential to encrypt messages. • Provide me...
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