Login
Register
Complete Your Profile
Change Password
Request a Password Reset
Download Documents
Download Documents
Get Help to Participate in This Tender
Change Password
For better security, update the account password.
The SURF B.V. has issued a Tender notice for the procurement of a Servicemanagementsoftware (Sms) in the Netherlands. This Tender notice was published on 22 Apr 2026 and is scheduled to close on 10 Jun 2026, with an estimated Tender value of EUR 75000000. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 139927763, while the tender notice number is 274993-2026 and Registering on the platform.
Procurement Summary
Country: Netherlands
Summary: Servicemanagementsoftware (Sms)
Deadline: 10 Jun 2026
Posting Date: 22 Apr 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 139927763
Document Ref. No.: 274993-2026
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: EUR 75000000
CPV Classification
72268000 - Software supply servicesPurchaser's Detail
Name: Login to see tender_details
Address: Login to see tender_details
Email: Login to see tender_details
Login to see detailsTender Details
Enterprise Service Management Software (ESM) IT Service Management Software (ITSM) The Assignment involves the purchase of service management software (ticketing system) on behalf of approximately 40 participating organizations. The purchasing consists of two together related purchasing procedures, each published simultaneously under its own reference. This tender concerns the tender for the Framework Agreements (Purchasing Procedure 1). In broad terms, the intended Assignment consists of: delivery of a service management software solution (the System), the implementation of the System at the participating organizations and related services. A service management software solution is a software solution that allows service providers processes are streamlined and supported, usually also referred to as a “ticketing system”. The System supports the registration and handling of Tickets and reporting thereon. Although the assignment is broadly similar, There is a difference in needs among the participating organizations. Some of the participating organizations need a System that can be expanded (now or in the future) to support more processes than just IT service management, for example processes in the context of facility management and HR, while other institutions do not have this need and need a system that primarily supports IT service management...
Document Type: Contract Notice Reference Number: e8277683-f396-45ae-b2eb-4b04d052a52b Contract Type: services Estimated Value: 75000000 - EUR Authority Type: body-pl Doc Title: Servicemanagementsoftware (SMS) Dispatch Date: 2026-04-20 Publish Date: 2026-04-22 Submission Date: 2026-06-10
Documents
Similar Tenders
Procurement Documents for Netherlands
Access a comprehensive library of standard procurement documents specific to Netherlands. Here, you'll find all the essential forms, guidelines, and templates required for tender applications and submissions in Netherlands
Want To Bid in This Tender?
Get Local Agent Support in Netherlands and 60 More Countries.
View Tenders By
Sign in with Google