Service Support for Oracle Tender in Czech Republic - 131045757

Procurement Summary

Country: Czech Republic

Summary: Service Support for Oracle

Deadline: 19 Dec 2025

Posting Date: 28 Nov 2025

Other Information

Notice Type: Tender

TOT Ref.No.: 131045757

Document Ref. No.: 789535-2025

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: CZK 8000000

Purchaser's Detail

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Tender Details

The subject of the performance of the public order is the supplier's obligation to provide the customer with Oracle software support, up to a maximum of 2 database instances of Oracle Database 18c Release 1 and later, while this technical support includes the following activities:

a) installation and implementation Oracle database technologies;

b) system assistance in the area of ​​the database environment;

c) debugging databases and applications;

d) migration and upgrade of databases and applications;

e) creating and modifying controls and scripts for running an Oracle database;

f) designing and creating scripts for database backups;

g) administrative one-time database manipulations;

h) Incident & Problem management;

i) On-site interventions in the locations of VZ II., Za Viaduktem 8, Prague 7 - Holešovice;

j) Documentation of changes and settings.

The provider undertakes to provide technical support for the Oracle database in the following forms:

a) Reactive services ensuring the availability of the Hotline with remote support, monitoring the development of the solution, escalation management, providing remote support with a guaranteed response time, resolving incidents (hereinafter referred to as "emergency");

b) Proactive services by carrying out on-site interventions and providing consulting services in the scope of 100 man-days (MDs) during the entire period of validity of this contract, these services are provided to the necessary extent at the request of the customer and under the conditions set forth in this contract, regardless of the number of incidents.

Service support for ORACLE

The subject of public contract performance is the contractor's obligation pos...
Document Type: Contract Notice
Reference Number: STC/013840/USV/2025
Contract Type: services
Estimated Value: 8000000 - CZK
Authority Type: body-pl-cga
Doc Title: Servisni podpora pro ORACLE
Dispatch Date: 2025-11-26
Publish Date: 2025-11-28
Submission Date: 2025-12-19

Documents

 Tender Notice