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Service Optimization Support Services Tender in USA - 140500904

The DEPT OF DEFENSE | DEFENSE HEALTH AGENCY (DHA) has issued a Tender notice for the procurement of a Service Optimization Support Services in the USA. This Tender notice was published on 01 May 2026 and is scheduled to close on 07 May 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 140500904, while the tender notice number is TMR043020261226 and Registering on the platform.

Procurement Summary

Country: USA

Summary: Service Optimization Support Services

Deadline: 07 May 2026

Posting Date: 01 May 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 140500904

Document Ref. No.: TMR043020261226

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

Purchaser's Detail

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Tender Details

The National Capital Region (NCR) is one of the most complex and strategically important Networks in the Military Health System, delivering care to over 243K enrollers, performing 12% of total DHA surgical volume, and overseeing nearly 11% of the DHA workforce. It serves as both an operational hub and a proving ground for enterprise-wide initiatives. With multiple MTFs, joint environments, and a diverse beneficiary population, the NCR has demonstrated its ability to lead through integration of care, alignment of governance structures, and advancement of performance management practices. The Network has begun to standardize key processes, improve visibility into capability and capacity, and pilot innovative approaches that inform broader DHA policy and practice—positioning NCR as a learning Network with outsized influence on clinical readiness, access, and quality. Additionally, within a resource constrained environment and further anticipated reductions, NCR must identify workforce and clinical optimization strategies to continue delivering exceptional care with fewer resources.
To continue to evolve as a leading Network and meet its strategic goals around readiness, access, quality, and beneficiary experience, the NCR needs dedicated contract support in three high-impact areas: program management support, business operations support, and health service optimization support. These capabilities are not fully available in-house on the scale and specialization is required. Additionally, contract support enables uniformed and civilian providers to focus on their licenses and roles, while still benefiting from disciplined execution, robust analytics, and structured implementation that keep initiatives on track and aligned with NCR-s strategic priorities.
Notice ID: tmr043020261226

Department/Ind. Agency: dept of defense

Sub-tier: defense health agency (dha)

Office: defense health agency

Product Service Code: r499 - support- professional: other

NAICS Code: 541611 - Administrative Management and General Management Consulting Services

Inactive Dates: may 07, 2026

Inactive Policy: manual

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