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LEIDEN UNIVERSITY OF APPLIED SCIENCES has floated a tender for Service Management Tool. The project location is Netherlands and the tender is closing on 30 Apr 2025. The tender notice number is 187914-2025, while the TOT Ref Number is 116670955. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : Netherlands
Summary : Service Management Tool
Deadline : 30 Apr 2025
Other Information
Notice Type : Tender
TOT Ref.No.: 116670955
Document Ref. No. : 187914-2025
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : EUR 1200000
Purchaser's Detail
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Login to see detailsTender Details
The objectives of this tender are: - Selecting and contracting one contractor for a Service Management Tool (SMT), in keeping with the objectives of Hogeschool Leiden; - Recording clear agreements with the contracted supplier for the duration of the agreement. TheTender focuses on an SMT that supports both IT and facility management processes and thereby facilitates the following core processes of Hogeschool Leiden: - Reporting management (incl. Self Service Portal) - Change Management - Problem Management - Incident Management - Configuration Management- Knowledge Management - Visitor registration - Reservations management (incl. Reservations of general spaces) Hogeschool Leiden strives for a modern and user -friendly SMT that optimally supports IT and facility processes. Through an integrated approach we facilitate an effective oneTransparent and proactive services for students, fellow cherry and external parties. The application must contribute to continuous improvement, better cooperation and data-driven decision-making, so that we create a dynamic and future-proof education and working environment.
Doc Title: ServiceManagement Tool
Contract Type: services
Document Type: Contract Notice
Reference Number: 24HL98093
Contract Type: services
Estimated Value: 1200000 - EUR
Authority Type: body-pl
Doc Title: Service Management Tool
Dispatch Date: 2025-03-20
Publish Date: 2025-03-24
Submission Date: 2025-04-30
Documents
Procurement Documents for Netherlands
Access a comprehensive library of standard procurement documents specific to Netherlands. Here, you'll find all the essential forms, guidelines, and templates required for tender applications and submissions in Netherlands
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