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PROVINCE OY has floated a tender for Service Management System as a Saas Service. The project location is Finland and the tender is closing on 22 Sep 2025. The tender notice number is 549506-2025, while the TOT Ref Number is 124941047. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country: Finland
Summary: Service Management System as a Saas Service
Deadline: 22 Sep 2025
Other Information
Notice Type: Tender
TOT Ref.No.: 124941047
Document Ref. No.: 549506-2025
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Login to see detailsTender Details
Acquisition
The acquisition focuses on the service management system, which includes service -logging management, service request management, service level management, self -service portal, interference management problem management, change management, knowledge management, user management and AI. The information system product or products used to provide the service must be ready -made software. The acquisition includes a delivery project and support services for the period. The subject of the acquisition is described in more detail in the invitation to tender and in its annexes, especially in Annex 1 description".
Contract period
After that, the agreement will continue to be valid for an indefinite period. The contract shall be concluded in accordance with the draft agreement in Annex 2 of the invitation to tender.
The scope of the acquisition
Acquisition The estimated value exceeds the EU threshold in accordance with section 26 of the Procurement Act.
Service Management System as a SaaS service
Acquisition
The acquisition is subject to a service management system that includes service offering, service request management, service level management, self -service portal, self -service portal Functional management, change management, knowledge management, user management and AI functionality. The information system product or products used to provide the service must be ready -made software. The acquisition includes a delivery project and support services for the period. Acquisition koh ...
Document Type: Contract Notice
Contract Type: Services
Authority Type: Pub-Nundert-la
Doc Title: Service Management System as a SaaS service
Dispatch Date: 2025-08-21
PUBLISH DATE: 2025-08-22
Submission Date: 2025-09-22
Documents
Procurement Documents for Finland
Access a comprehensive library of standard procurement documents specific to Finland. Here, you'll find all the essential forms, guidelines, and templates required for tender applications and submissions in Finland
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