"Service for the Implementation and Maintenance of the Contact Center Genesys Cloud... Tender

SCIENTIFIC AND ACADEMIC COMPUTER NETWORK - NATIONAL RESEARCH INSTITUTE has floated a tender for "Service for the Implementation and Maintenance of the Contact Center Genesys Cloud System or Equivalent System for Nask-Pib (For the 116Sos.Pl Project"). The project location is Poland and the tender is closing on 18 Jun 2025. The tender notice number is 2025/BZP 00269776/01, while the TOT Ref Number is 120596141. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Expired Tender

Procurement Summary

Country : Poland

Summary : "Service for the Implementation and Maintenance of the Contact Center Genesys Cloud System or Equivalent System for Nask-Pib (For the 116Sos.Pl Project")

Deadline : 18 Jun 2025

Other Information

Notice Type : Tender

TOT Ref.No.: 120596141

Document Ref. No. : 2025/BZP 00269776/01

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : Refer Document

Purchaser's Detail

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Tender Details

1 The parameters of the rivhets are specified in Chapter IV of the Unpack No. 1 to SWZ-SOPZ, hereinafter referred to as SOPZ.2. As part of the implementation of the subject of the Claw, The contractor will undertake to implement the system, hereinafter referred to as the system or using, i.e. software, which features are specified in SOPZ, provided by the contracting contractor, bitch to the slide of the helpline and other communication canaves (in the puppiness of the contact form and chat), all overRequirements resulting from the turn 4 to the SWZ-CONTRACT, hereinafter referred to as the NASK (for the project 116SOS.pl) according to the following stage: 1) Stage 1: Configuration of the basic check-ups (standard check configuration), in accordance with the requirements referredcustoms, including: a) implementing the slingshot of crisis interventions in accordance with the requirements described in the beginning No. 2 to Sopz; b) providing infrastructure for Czatbot in accordance with the requirements described in the beginning No. 2 to Sopz; c)do...

Documents

 Tender Notice


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