Procurement Summary
Country : Poland
Summary : "Service for the Implementation and Maintenance of the Contact Center Genesys Cloud System or Equivalent System for Nask-Pib (For the 116Sos.Pl Project")
Deadline : 18 Jun 2025
Other Information
Notice Type : Tender
TOT Ref.No.: 120596141
Document Ref. No. : 2025/BZP 00269776/01
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
1 The parameters of the rivhets are specified in Chapter IV of the Unpack No. 1 to SWZ-SOPZ, hereinafter referred to as SOPZ.2. As part of the implementation of the subject of the Claw, The contractor will undertake to implement the system, hereinafter referred to as the system or using, i.e. software, which features are specified in SOPZ, provided by the contracting contractor, bitch to the slide of the helpline and other communication canaves (in the puppiness of the contact form and chat), all overRequirements resulting from the turn 4 to the SWZ-CONTRACT, hereinafter referred to as the NASK (for the project 116SOS.pl) according to the following stage: 1) Stage 1: Configuration of the basic check-ups (standard check configuration), in accordance with the requirements referredcustoms, including: a) implementing the slingshot of crisis interventions in accordance with the requirements described in the beginning No. 2 to Sopz; b) providing infrastructure for Czatbot in accordance with the requirements described in the beginning No. 2 to Sopz; c)do...
Documents
Tender Notice