Service Desk Software Technical Support Tender in Ukraine - 131321637

The NATIONAL BANK OF UKRAINE has issued a Tender notice for the procurement of a Service Desk Software Technical Support (Omnitracker) - 72261000-2 in the Ukraine. This Tender notice was published on 03 Dec 2025 and is scheduled to close on 12 Dec 2025, with an estimated Tender value of UAH 2846000. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 131321637, while the tender notice number is UA-2025-12-02-002623-a and Registering on the platform.

Expired Tender

Procurement Summary

Country: Ukraine

Summary: Service Desk Software Technical Support (Omnitracker) - 72261000-2

Deadline: 12 Dec 2025

Posting Date: 03 Dec 2025

Other Information

Notice Type: Tender

TOT Ref.No.: 131321637

Document Ref. No.: UA-2025-12-02-002623-a

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: UAH 2846000

Purchaser's Detail

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Tender Details

Type of procurement: services Classifier and its corresponding code: DK 021:2015: 72260000-5 — Software-related services Scope of services: technical support services for Service Desk (Omnitracker) software according to Appendix 2 "Specification of services" to the tender documentation. Place of provision of Services: Kyiv, Nauka Avenue, 7. The counterparty provides activation services within a period not exceeding 10 (ten) calendar days from the date of payment of the advance payment by the National Bank. Technical support software is carried out 12 (twelve) months from the date of signing by the parties of the act of acceptance and transfer of the services provided from the asset... More Qualification criteria of the procurement procedure Latest edition Information about subcontractors/co-contractors Grounds for refusal to participate in the procurement procedure Last editionHistory of changes 1. Presence of influence on the decision-making of the customer 2. Committing corruption offenses 3. Committing economic offenses 4. Committing criminal offenses 5. Presence communication of the participant with other participants of the procedure or the customer 6. Initiating a bankruptcy case 8. Committing offenses related to the application of sanctions 9. Committing offenses related to the use of child labor or any forms of trade by people 11. The presence of unfulfilled obligations under a previously concluded contract 12. The presence of other reasons for refusing to participate in the procurement procedure 7. The presence of an anti-corruption program Other requirements The latest edition of the Language...

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