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NATIONAL HEALTH LABORATORY has floated a tender for Service Desk at the National Health Laboratory. The project location is Luxembourg and the tender is closing on 01 Aug 2023. The tender notice number is 363768-2023, while the TOT Ref Number is 84562599. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : Luxembourg
Summary : Service Desk at the National Health Laboratory
Deadline : 01 Aug 2023
Other Information
Notice Type : Tender
TOT Ref.No.: 84562599
Document Ref. No. : 363768-2023
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
This consultation, of a public type, relates to all the services of an IT "Service Desk" for the site of the National Health Laboratory (LNS) based in the Grand Duchy of Luxembourg. The implementation, by the tenderer chosen at the end of the procedure, of the associated servicesinclude, among other things: * Taking calls or receiving Odoo tickets relating to any question or incident communicated by LNS IT users (office automation, Odoo ERP, telephony, connectivity, IT security) * Operational support for users from the officetic of the LNS * The transmission and follow-up of tickets received or created to the appropriate service providers * Stock management, installation and movement of computer equipment and office software and connectors.
Doc Title: Helpdesk and support services
Contract Type: Services
Document Type : Contract notice
Reference Number : 2301300
Contract Type : Services
72253000 - Helpdesk and support services
72610000 - Computer support services
Authority Type : Body governed by public law
Type of Procedure : Open procedure
Regulation : European Union, with participation by GPA countries
Bid Type : Submission for all lots
Doc Title : Helpdesk and support services
Dispatch Date : 2023-06-14
Publish Date : 2023-06-19
Submission Date : 2023-08-01
Documents
Procurement Documents for Luxembourg
Access a comprehensive library of standard procurement documents specific to Luxembourg. Here, you'll find all the essential forms, guidelines, and templates required for tender applications and submissions in Luxembourg
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