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Service Delivery Tender in USA - 99977295

The DEPT OF DEFENSE has issued a Tender notice for the procurement of a Service Delivery in the USA. This Tender notice was published on 13 Apr 2024 and is scheduled to close on 10 May 2024, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 99977295, while the tender notice number is 832268923-2 and Registering on the platform.

Procurement Summary

Country: USA

Summary: Service Delivery

Deadline: 10 May 2024

Posting Date: 13 Apr 2024

Other Information

Notice Type: Tender

TOT Ref.No.: 99977295

Document Ref. No.: 832268923-2

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

Purchaser's Detail

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Tender Details

Description
DISA J6 Endpoint and Global Service Center is seeking information from potential sources for Service Desk Management and support to include Tier I - Call Center, Tier II - Deskside and Remote, and Very Important Person (VIP); End User Account management; Unclassified and Classified Mobile; Boards, Commissions, and Task Force /Operational Service Request; Macintosh; Continuity Of Operations (COOP); Assistive Technology Support for Users with Disabilities; Software Asset Management (Optional); and Customer Engagement.
Active Contract Opportunity Notice ID 832268923-2 Related Notice Department/Ind. Agency DEPT OF DEFENSE Sub-tier DEFENSE INFORMATION SYSTEMS AGENCY (DISA) Office IT CONTRACTING DIVISION - PL83

General Information

Contract Opportunity Type: Sources Sought (Original)

All Dates/Times are: (UTC-04:00) EASTERN STANDARD TIME, NEW YORK, USA

Original Published Date: Apr 12, 2024 10:48 am EDT

Original Response Date: May 10, 2024 04:00 pm EDT

Inactive Policy: 15 days after response date

Original Inactive Date: May 25, 2024

Initiative: None
Classification

Original Set Aside:

Product Service Code: DE01 - IT AND TELECOM - END USER: HELP DESK; TIER1-2, WORKSPACE, PRINT, PRODUCTIVITY TOOLS (LABOR)

NAICS Code: 541513 - Computer Facilities Management Services
Place of Performance: Washington, DC 20301 USA

Documents

Tender Notice

Sources_Sought_Service-Delivery-2.docx

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