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PUBLIC SAFETY, DEPT OF has floated a tender for Service Contract for Mideo Caseworks. The project location is USA and the tender is closing on 10 Apr 2025. The tender notice number is RFQ20250331DCILAB, while the TOT Ref Number is 117124815. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : USA
Summary : Service Contract for Mideo Caseworks
Deadline : 10 Apr 2025
Other Information
Notice Type : Tender
TOT Ref.No.: 117124815
Document Ref. No. : RFQ20250331DCILAB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
Description The service contract is to provide ongoing support for Mideo CaseWorks system performance. This shall include system upgrades, access to a support team for user questions or workflow needs, and software defects or malfunctions. The contract shall cover needed repairs and upkeep to include product updates, parts, labor, associated travel, planned maintenance, and unlimited phone and internet-based remote support. The service contract shall cover a one-year period of time and be renewable after that time in accordance with Iowa purchasing regulations. The contract must offer original equipment manufacturer (OEM) parts and be able to be installed by specialty trained personnel. Third party vendor or refurbished parts will not be accepted. The successful vendor must have access to, and be able to offer the State of Iowa, both OEM parts and competent trained repair personnel. Please email quotes to Andrew Pries, pries@dps.state.ia.us Mideo CaseWorks is a software application configured for image management and visual documentation of case evidence within the forensic lab, and it is used in comparative science applications. Caseworks is integrated with the LIMS database and includes detailed auditing for all photo related records, including enhancement, access, and output. CaseWorks unifies all sections of the lab under one image management database platform while still having the ability to share information with LIMS.
Published Date : 2025-04-03
Deadline : 4/10/2025
Contact : Andrew Pries
Solicitation : Service contract for Mideo CaseWorks
Solicitation Type : Request for Quotes
CountyPolk
Documents
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