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Service Complaints System and Billing System Update Tender, Philippines - 100089941

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CAUAYAN CITY WATER DISTRICT has floated a tender for Service Complaints System and Billing System Update. The project location is Philippines and the tender is closing on 23 Apr 2024. The tender notice number is 202404C, while the TOT Ref Number is 100089941. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Procurement Summary

Country : Philippines

Summary : Service Complaints System and Billing System Update

Deadline : 23 Apr 2024

Other Information

Notice Type : Tender

TOT Ref.No.: 100089941

Document Ref. No. : 202404C

Competition : ICB

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : PHP 186100.00

Purchaser's Detail

Purchaser : CAUAYAN CITY WATER DISTRICT
JAYCIBETH TUNAC RAMIREZ
Division Manager B
166 Africano cor. Burgos Sts., District 2
Cauayan City
Isabela
Philippines 3305
63-078-3253991
63-078-6521622
Philippines
Email :ccwd_88@yahoo.com.ph

Tender Details

Tender are invited for Service Complaints System and Billing System Update

Procurement Mode : Negotiated Procurement - Small Value Procurement (Sec. 53.9)

Classification : Goods

Category : Information Technology

Contract Duration : 30 Day/s

Budget for the Contract : PHP 186, 100.00

Area of Delivery : Isabela

Description : 1 lot upgrading of service complaints system

Synchronization of Customer Complaints Account Numbers

Search Optimization on Maintenance Order

Modification of Maintenance Order Reports

1 lot Billing System Update

Integration of Sub System Online Payment for Third-Party Online Collection

Installation of Upload/Download of Collection Data

Creation of new Collection Agent

Installation of Prompt Payment Module with Barcode Scanner on Tellers ( includes Barcode Scanner Equipment)

Installation of QR Code on Billing Notice

Update on Collection Report for Online Collection Agent

Eligibility Documents Requirements:

1. Valid & current Mayor-s Permit/Business Permit

2. Annual Income Tax Return/Business Tax Return, paid thru EFPS shall be accepted

3. Tax Clearance Certificate

4. Philgeps Certificate of Registration - Platinum membership

5. Supplier must be knowledgeable with the existing billing system of the District

6. Supplier must be within Northern Luzon

Trade Agreement : Implementing Rules and Regulations