Procurement Summary
Country: United Kingdom
Summary: Service Charge Review
Deadline: 24 Apr 2026
Posting Date: 24 Mar 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 138326317
Document Ref. No.:
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
CPV Classification
72225000 - System quality assurance assessment and review services
79212100 - Financial auditing services
79212500 - Accounting review services
79412000 - Financial management consultancy services
66171000 - Financial consultancy services
79212300 - Statutory audit services
79212000 - Auditing services
Purchaser's Detail
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Login to see detailsTender Details
The Council is seeking to procure a specialist partner to: 1. Diagnose strengths, weaknesses and risks across all layers of our service charge system and delivery model, using risk-based sampling to identify areas of concern such as high spend, high complaints or complex leases. An evidence led approach should test both billing accuracy and the actual performance of services funded by service charges. 2. Provide a prioritised, costed improvement roadmap which addresses all relevant areas including policy/process, systems/data, procurement, contract management and resident engagement. This should be categorised as quick wins and medium to long-term changes. 3. Produce clear, tribunal ready evidence trails for costs, apportionment and compliance; and clear resident facing materials to improve transparency. 4. Deliver a final Phase 3 whole population review so that every service charge scheme/block is reviewed, reconciled and assured, with corrections implemented or scheduled with a timebound plan, and with resident communications prepared. 5. Support Member and resident confidence by aligning our service charges policy and approach with all relevant statute and good practice.
Notice identifier : 2026/S 000-026414
CPV classifications: 72225000 - System quality assurance assessment and review services79212100 - Financial auditing services79212500 - Accounting review services79412000 - Financial management consultancy services66171000 - Financial consultancy services792123...
Documents
Tender Notice