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The VETERANS AFFAIRS, DEPARTMENT OF has issued a Tender notice for the procurement of a Scriptpro Annual Service Contract in the USA. This Tender notice was published on 23 May 2026 and is scheduled to close on 05 Jun 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 141887577, while the tender notice number is 36C25626Q0829 and Registering on the platform.
Procurement Summary
Country: USA
Summary: Scriptpro Annual Service Contract
Deadline: 05 Jun 2026
Posting Date: 23 May 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 141887577
Document Ref. No.: 36C25626Q0829
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Login to see detailsTender Details
4 of 5
Product Description Template April 2013
DEPARTMENT OF VETERANS AFFAIRS
NETWORK CONTRACTING OFFICE (NCO) 16
Veterans Health Care System of the Ozarks (VHSO)
1100 N College Ave, Fayetteville, AR 72703
REQUEST FOR INFORMATION
36C25626Q0829
BACKGROUND:
The Veterans Health Care System of the Ozarks (VHSO) requires annual maintenance services for the ScriptPro Robotic Prescription Dispensing Systems and associated equipment. These services must include telephone support, remote support, and on site remedial and preventive maintenance under a firm-fixed-price contract consisting of a one-year Base Period and four additional one-year option periods, exercisable at the Government s discretion. All annual equipment services must adhere to OEM technical data, service bulletins, prescribed maintenance intervals, and warranty conditions. All service activities must follow current OEM approved procedures.
The NAICS Code for this procurement is 339112.
TASK:
The following outlines the annual OEM compliance maintenance services for the ScriptPro Robotic Prescription Dispensing Systems and their associated equipment:
- Provide telephone support Monday-Friday 8am-5pm, CST; Technical and Clinical Applications.
- Provide emergency repair on equipment when notified of corrective action need by Biomed Representative, with one business day on site response time.
- Include coverage of parts, labor, and travel to complete corrective maintenance.
- Provide Priority parts delivery, including overnight shipment.
- Provide licenses and updates for software and Operating Systems (OS).
- Provide database updates.
- Provide interface maintenance.
The Government-Furnished Property are listed in the table below:
21.B.1
VAMC Fayetteville (AR) - Outpatient
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1100 N College Ave, Fayetteville, AR 72703
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CLIN
Item
Description
Serial Number
1
Audio Package Setup/System Integration
...
Notice ID: 36c25626q0829
Department/Ind. Agency: veterans affairs, department of
Sub-tier: veterans affairs, department of
Office: 256-network contract office 16 (36c256)
Product Service Code: j065 - maint/repair/rebuild of equipment- medical, dental, and veterinary equipment and supplies
NAICS Code: 339112 - Surgical and Medical Instrument Manufacturing
Inactive Dates: aug 04, 2026
Inactive Policy: manual
Documents
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